Search Results for: customer insights

MoneyGram Introduces New Crypto Service Enabling Customers to Buy, Sell and Hold Cryptocurrency via the MoneyGram App
Cryptocurrency News

MoneyGram Introduces New Crypto Service Enabling Customers to Buy, Sell and Hold Cryptocurrency

Fintech News Desk
by Fintech News Desk0
Consumers in the U.S. can now trade and store Bitcoin (BTC), Ethereum (ETH) and Litecoin (LTC) by using the Company’s leading mobile app MoneyGram International, Inc., a global leader in the evolution of digital P2P payments, announced the launch of a new service enabling consumers to buy, sell and hold cryptocurrency via the MoneyGram mobile app.......
Daily Fintech Series Roundup: Top Fintech News, Analytics and Insights 1st March 2023
Fintech News

Daily Fintech Series Roundup: Top Fintech News, Analytics and Insights

Fintech Staff Writer
by Fintech Staff Writer0
FTS Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in Fintech insights, Trending fintech news, Crypto, Fintech SaaS, Fintech Cloud, Analytics and AI ML. We will cover the role of FTS Daily Roundup and its application in various industries and......
Fees Cause Customers to Reevaluate Bank Relationships, According to a New Survey
Banking News

Fees Cause Customers to Reevaluate Bank Relationships, According to a New Survey

Fintech News Desk
by Fintech News Desk0
A new study of US banking customers and their attitudes toward fees has uncovered that nearly one in three customers considered changing banks because of those fees. “Customers’ antipathy toward fees is clearly a threat to banking relationships, especially among an older and valuable demographic” The second annual study, commissioned......
LinkLive and Kasisto Partner to Deliver Market Defining AI-Assisted Customer Experiences
Artificial Intelligence Banking Finance News

LinkLive and Kasisto Partner to Deliver Market Defining AI-Assisted Customer Experiences

Fintech News Desk
by Fintech News Desk0
 Two customer engagement platforms combine their AI capabilities to deliver differentiated customer and agent experiences for banks and credit unions This week at the 2022 NCR Innovation Conference, LinkLive, a customer engagement platform (CEP) provider for security-focused and regulated U.S. industries, and Kasisto, creator of KAI, a digital experience platform for the......
Glia and Finastra to Accelerate Transition from Phone-First to Digital-First Customer Service for Financial Institutions
Banking Digital Finance News

Glia and Finastra to Accelerate Transition from Phone-First to Digital-First Customer Service for Financial Institutions

Fintech News Desk
by Fintech News Desk0
New app streamlines front-end digital transformation, improving customer experience through FusionFabric.cloud Glia, the leading provider of Digital Customer Service (DCS), has teamed up with Finastra, a global provider of financial software applications and marketplaces, to help financial institutions to improve the digital customer experience. Via its FusionFabric.cloud platform and Fusion Digital Banking solution, Finastra will......
Daily Fintech Series Roundup: Top Fintech News, Analytics and Insights 1st March 2023
Fintech News

Daily Fintech Series Roundup: Top Fintech News, Analytics and Insights

Fintech Staff Writer
by Fintech Staff Writer0
FTS Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in Fintech insights, Trending fintech news, Crypto, Fintech SaaS, Fintech Cloud, Analytics and AI ML. We will cover the role of FTS Daily Roundup and its application in various industries and......
Bank of Baroda Launches Bob World Benefits Customer Engagement Programme
Banking News

Bank of Baroda Launches bob World Benefits Customer Engagement Programme

Fintech News Desk
by Fintech News Desk0
To deepen digital engagement, customers will now earn points on transactions made through the bob World app; can redeem accumulated reward points on a wide range of products, gift vouchers etc. Bank of Baroda (Bank), one of India’s leading public sector banks, announced the launch of ‘bob World Benefits’ – a customer......
PayNearMe Launches PayNearMe Insights, an Industry-Leading Suite of Tools to Democratize Data for Clients
Digital Payments Fintech News

PayNearMe Launches PayNearMe Insights, an Industry-Leading Suite of Tools to Democratize Data for Clients

Fintech News Desk
by Fintech News Desk0
The analytics suite will make payments and consumer behavior data more accessible, allowing PayNearMe clients to understand the health of their business, predict outcomes and adapt payments strategies PayNearMe, a fast-growing fintech company radically improving the customer payment experience, announced PayNearMe Insights, an industry-leading suite of tools that puts the......
8 in 10 Banking Customers Want to Know the Carbon Impact of Their Spending
Banking Mobile Banking News

8 in 10 Banking Customers Want to Know the Carbon Impact of Their Spending

Fintech News Desk
by Fintech News Desk0
The research indicates that banks have a *52 million strong retail customer pool interested in green banking features New research has found that nearly 8 in 10 (75%) UK mobile banking users want to know more about the carbon impact of their spending. The findings indicate that there is an......
OvationCXM Releases 2022 Financial Services CXM Impact Report Evaluating Customer Experience With Financial Institutions
Banking News

OvationCXM Releases 2022 Financial Services CXM Impact Report Evaluating Customer Experience With Financial Institutions

Fintech News Desk
by Fintech News Desk0
The study notes an overwhelming frustration facing business owners during their banking experience OvationCXM, a global leader in customer experience management (CXM), announces the findings of its 2022 Financial Services CXM Impact Report. The company surveyed 4,073 business owners and operators in Q4 to uncover significant pain points that they......
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