Tag : Customer Experience

Central Bank Boosts Financial Wellness for Customers Through Personetics' AI-powered Platform
Banking News

Central Bank Boosts Financial Wellness for Customers Through Personetics’ AI-powered Platform

PR Newswire
by PR Newswire0
Midwest U.S. regional bank bringing money management platform with hyper-personalized insights, advice and smart savings to retail customers Central Bank, a progressive $20 billion regional bank headquartered in Jefferson City, Missouri, is elevating financial wellness for its consumer franchise by implementing Personetics’ financial data-driven engagement platform. The AI-driven solutions infuse Central Bank’s digital......
Sandbox Banking Partners with Plaid to Strengthen Identity Verification and Elevate Banking Solutions
Banking News

Sandbox Banking Partners with Plaid to Strengthen Identity Verification and Elevate Banking Solutions

PR Newswire
by PR Newswire0
Sandbox Banking, a trailblazing provider of banking automation solutions that accelerate digital transformation through their Integration Platform as a Service (IPaaS), Glyue, and Plaid, a data network powering the digital financial ecosystem, have announced a partnership that strengthens automated identity verification, addressing key challenges in the financial industry. Sandbox Banking’s consumer-centric......
Fifth Third Bank Moving to ICE’s End-to-End Mortgage Ecosystem to Improve Customer Experience
Banking Fintech News

Fifth Third Bank Moving to ICE’s End-to-End Mortgage Ecosystem to Improve Customer Experience

Business Wire
by Business Wire0
Fifth Third will also incorporate multiple ICE data and analytics solutions to help mitigate risk, identify opportunities, and gain crucial insights to support data-driven decision making. Intercontinental Exchange, Inc., a leading global provider of technology and data, today announced that Fifth Third Bank will move its origination and servicing operations......
Navigating the CX Challenge: Despite Companies' Increased Tech Investments, Consumer Impatience Grows
Fintech News

Navigating the CX Challenge: Despite Companies’ Increased Tech Investments, Consumer Impatience Grows

PR Newswire
by PR Newswire0
Almost half of consumers are willing to spend more for an improved customer experience, according to Broadridge’s 6th Annual CX and Communications Survey Amid uncertain economic environment and companies’ increasing dependence on technology to provide customer service, consumer patience has dwindled with the rate of consumers who feel that companies need......
New Study: 99% of Retail Execs Predict Tech Surge With Double-digit Investment Increases
Fintech Investments News

SoftServe Releases New Study on Retailer Technology

Fintech News Desk
by Fintech News Desk0
Tech investments expected to rise 10% on average in 2024, according to new survey results published by SoftServe SoftServe, a IT consulting and digital services provider, announced the results of its newest study on retailer technology, which found 99% of the 100 retail executives from large enterprises surveyed predict a......
Alchemy Pay Joins Force with Worldpay from FIS to Provide Leading Checkout Experience
Digital Payments News

Alchemy Pay Joins Force with Worldpay from FIS to Provide Leading Checkout Experience

PR Newswire
by PR Newswire0
Alchemy Pay, the pioneering fiat-crypto payment gateway, has entered into a strategic partnership with Worldpay, the No.1 global acquirer, to amplify its payment channels and elevate its payment capabilities. This partnership grants access to Worldpay’s Visa and Mastercard payment rails on Alchemy Pay’s On & Off-Ramp, empowering users to enjoy increased......
Merchants Prioritize Customer Experience Over Effective Fraud Prevention Despite Significant Concern for AI-Enabled Fraud Attacks in Digital Transactions
E-commerce News

Merchants Prioritize Customer Experience Over Effective Fraud Prevention Despite Significant Concern for AI-Enabled Fraud Attacks in Digital Transactions

PR Newswire
by PR Newswire0
New Research from Liminal Forecasts Transaction Fraud Prevention in E-Commerce Market to Grow 11.8% CAGR over the next 4 years, Signaling a Paradigm Shift The rapid growth in e-commerce transactions has brought a concerning uptick of 80% in fraud attempts, driven by advanced AI technologies and first-party fraud attacks, resulting in......
ISG Study: AI, Customer Experience Are Top 2024 Spending Priorities for Banking, Financial Services & Insurance
Artificial Intelligence Fintech News

ISG Study: AI, Customer Experience Are Top 2024 Spending Priorities for Banking, Financial Services & Insurance

Business Wire
by Business Wire0
Speakers from Chubb, Allstate, Nationwide, Credit One Bank, Zions Bancorporation, Everyday Life, Hagerty and more will be featured at the ISG TechXchange: BFSI event, December 5 Banking, financial services and insurance (BFSI) institutions plan to leverage AI and other technologies to meet their top 2024 goals of improving customer experience,......
Skipify Named "The Future Of Payments Infrastructure" As Part Of The Money20/20 Startup Network
Digital Payments News

Skipify Named “The Future Of Payments Infrastructure” As Part Of The Money20/20 Startup Network

PR Newswire
by PR Newswire0
Skipify, a fintech company, has been recognized as “The Future of Payments Infrastructure” by Money20/20. The distinction was given during a keynote presentation at the Money20/20 USA Conference in Las Vegas, the world’s biggest and most influential gathering of the global money ecosystem. Skipify was also named to Money 20/20’s inaugural list of......
Glia Launches New AI Tools for Financial Institutions
Fintech News

Glia Launches New AI Tools for Financial Institutions

PR Newswire
by PR Newswire0
Glia expands AI Toolset to help organizations take advantage of generative AI to drive efficiency and improve the CX Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automation on a single platform, is offering new generative AI tools to help financial institutions drive efficiency and improve the customer experience in......
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