Tag : Customer Experience

Jaris Modernizes Merchant Onboarding and Delivers Value-Added Financial Services for ISOs, Processors, Banks, and Platforms
Banking Fintech News

Jaris Modernizes Merchant Onboarding and Delivers Value-Added Financial Services for ISOs, Processors, Banks, and Platforms

PR Newswire
by PR Newswire0
The platform streamlines merchant onboarding while providing embedded business lending, instant payouts, and banking solutions that drive growth and enhance customer experience. Jaris, a trusted provider of embedded financial services, announced its modern onboarding solution for independent sales organizations (ISOs), processors, banks, and platforms. Designed to improve efficiency, Jaris enables......
Vitesse and Five Sigma Partner to Expedite Payments and Enhance Customer Experience in Insurance Claims
Artificial Intelligence Finance Fintech News

Vitesse and Five Sigma Partner to Expedite Payments and Enhance Customer Experience in Insurance Claims

GlobeNewswire
by GlobeNewswire0
Five Sigma’s AI-powered claims processing meets Vitesse’s real-time payments to drive faster, transparent insurance disbursement Vitesse, a leading global treasury and payment provider for the insurance industry, and Five Sigma, a pioneer in AI-native claims management technology, today announced a strategic partnership to modernize claims payouts. This announcement comes at......
Kasasa and Avannis Partner for Enhanced CFI Growth
Fintech News

Kasasa and Avannis Partner for Enhanced CFI Growth

PR Newswire
by PR Newswire0
New partnership delivers powerful customer experience data to strengthen community financial institution competitiveness Kasasa, an award-winning financial technology and marketing provider, announces a strategic partnership with Avannis, a provider of customer experience programs. The mutual partnership between the two ICBA Preferred Service Providers is formalized in connection with ICBA LIVE......
Glia and COCC Announce Partnership to Accelerate Seamless Customer Experiences for Financial Institutions Through Unified Interactions
Banking Fintech News

Glia and COCC Announce Partnership to Accelerate Seamless Customer Experiences for Financial Institutions Through Unified Interactions

Business Wire
by Business Wire0
Collaboration transforms customer service interactions for financial institutions, improving efficiency, loyalty and revenue Glia, the leader in customer interaction technology for high-trust sectors, announced a strategic partnership with COCC, an industry-leading fintech provider, to redefine customer interactions within COCC’s digital banking platform. The partnership enables COCC to provide its community......
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Evaluating the Impact of Fintech Partnerships on Bank Customer Retention Rates

Fintech Staff Writer
by Fintech Staff Writer0
The financial services industry is experiencing significant change, fueled by advancements in technology. Among the most significant developments is the rise of fintech partnerships, which have become essential for traditional banks aiming to stay competitive and enhance customer retention rates. These collaborations combine the agility and technological expertise of fintech......
New FICO Survey: 88% of Customers Consider Customer Experience of Equal Importance to Product Offerings When Choosing Their Bank
Banking Finance Fintech News

New FICO Survey: 88% of Customers Consider Customer Experience of Equal Importance to Product Offerings When Choosing Their Bank

Business Wire
by Business Wire0
Banks that offer high-quality customer experience across all touchpoints and channels better compete with fintechs, drive growth, and secure loyalty A new FICO survey finds that 88% of bank customer respondents report that customer experience is as important or more important than its products and services. 33% of respondents have......
Banking Business Finance Fintech Guest Posts Payment gateways

The Evolving Role of Fintech CMOs: 3 Key Shifts Shaping the Future

Carey Madsen
by Carey Madsen0
The Chief Marketing Officer (CMO) role is always evolving, and this year, its trajectory looks different across various industries. While some Fortune 500 companies have made headlines for eliminating or restructuring the CMO role into broader functions like digital, strategy, or operations, the role of the CMO in the fintech......
Tesonet's CIO Eglė Eidimtaitė joins PayPal's Customer Advisory Board
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Tesonet’s CIO Eglė Eidimtaitė Joins PayPal’s Customer Advisory Board

EIN Presswire
by EIN Presswire0
Eglė Eidimtaitė, Head of Investment at Tesonet, has become the first Lithuanian to join PayPal’s Customer Advisory Board. The board, which is composed of high-value enterprise merchants, was established by PayPal to facilitate the development of personalized solutions, upgrade products, and improve customer experience. In her new role, Eglė Eidimtaitė will......
Artificial Intelligence Digital Featured InsurTech Machine Learning Technology

Reimagining Insurance: The Rise of Insurtech-as-a-Service

Rishika Patel
by Rishika Patel0
In the insurance industry known for its traditionalism, the rise of Insurtech-as-a-Service is charting a new course, bringing digitalization and sustainability to the forefront of insurance. With advanced financial technologies driving efficiency and customer-centric models, insurtech companies are reshaping the insurance landscape and accelerating change at a rapid pace. For......
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