Tag : customer service

15 Ways How AI Is Reshaping The Banking And Financial Sector
Analytics Artificial Intelligence Banking Featured Finance

15 Ways How AI Is Reshaping The Banking And Financial Sector

Pooja Choudhary
by Pooja Choudhary0
In the near future, AI will exert the power of data analytics within the financial domain which will make transactions safer by reducing fraud and increasing compliance. In contrast to traditional approaches that take so long, AI algorithms can complete anti-money trafficking jobs quickly. According to a study by Accenture,......
First Federal Bank of Kansas City and Kansas City Current Partner to Launch Hometown Heroes Platform
Banking Mortgage News

First Federal Bank Announces Agreement to Acquire Mortgage Division From BNC National Bank

PR Newswire
by PR Newswire0
First Federal Bank and BNC National Bank announce that they have signed a definitive agreement for First Federal to acquire certain assets and liabilities of BNC National Bank’s mortgage division. The purchase is expected to close in the second quarter of 2023; terms of the transaction were not disclosed. First......
Synchrony Study Reveals Future Shoppers Seek Connected, Curated and Convenient Shopping Experiences
Finance News

Synchrony Study Reveals Future Shoppers Seek Connected, Curated and Convenient Shopping Experiences

PR Newswire
by PR Newswire0
Retailers Must Find Appropriate Balance of Online and In-Store Experience and Integrated Technologies to Attract Loyal Customers Synchrony, a premier consumer financial services company, announced that its new Future of Shopping study reveals that consumers seek highly personalized experiences that simplify choice and flexibility, where more than 80 percent of shoppers......
Inszone Insurance Services Completes Acquisition of Larry Fu Insurance Agency
InsurTech News

Inszone Insurance Services Completes Acquisition of Larry Fu Insurance Agency

Business Wire
by Business Wire0
Inszone Insurance Services: a rapidly growing, national provider of benefits, personal and commercial lines insurance, announced the acquisition of Larry Fu Insurance Agency, Inc. The addition of Larry Fu Insurance Agency to the Inszone Insurance team is a strategic move that brings together two trusted insurance providers with a shared......
Finastra and Clinc Announce Collaboration to Boost Digital Engagement and Reduce Service Agent Workload
B2B Finance News Technology

Vergent LMS and DecisionLogic Provide Lenders Enhanced Verification Services

Fintech Staff Writer
by Fintech Staff Writer0
With its partner, DecisionLogic, a preeminent provider of consumer and small business bank account and identity verification services for lenders and other financial institutions, Vergent LMS, a leading fintech lending platform, will now offer advanced verification services and streamlined lending processes. Under this partnership, lenders will have the capacity to......
Guild Mortgage Acquires Cherry Creek Mortgage
Mortgage News

Guild Mortgage Acquires Cherry Creek Mortgage

PR Newswire
by PR Newswire0
Colorado-Based Lender with Customer-Centric Approach Brings 68 Branches in 45 States to Guild’s Expanding Retail Network Guild Mortgage, a growth-oriented mortgage lending company originating and servicing residential loans since 1960, has acquired Cherry Creek Mortgage, LLC, a privately held Colorado-based lender with physical branches across the country whose business and customer-centric......
What Fintech is Doing to Transform Financial Services
Finance Fintech Guest Posts

What Fintech is Doing to Transform Financial Services

Harpreet Singh
by Harpreet Singh0
Fintech is having a major impact on the financial services industry, transforming the way consumers access financial products and services. It is doing this through improved customer experiences, streamlined processes, and increased access to financing opportunities. Application of fin-tech in financial services domain is to remove traditional and legacy systems and......
Western Union and 7-Eleven México Announce Strategic Alliance to Send and Receive Money Cross-Border
Digital Payments Finance News

Western Union and 7-Eleven México Announce Strategic Alliance to Send and Receive Money Cross-Border

Business Wire
by Business Wire0
Western Union Money Transfer Service Now Available at more than 1,800 7-Eleven locations in 14 states Across Mexico Western Union, a leader in cross-border, cross-currency money movement and payments, and 7-Eleven Mexico, the world’s largest convenience store chain, announced a strategic alliance to help facilitate cross-border money transfer capabilities in......
New CFPB Issue Spotlight Examines High Fees that Chip Away at Public Benefits
Credit Bureaus Finance News

New CFPB Issue Spotlight Examines High Fees that Chip Away at Public Benefits

Fintech News Desk
by Fintech News Desk0
Recipients of public cash assistance programs can be subjected to inadequate customer service and fees that cut into benefits The Consumer Financial Protection Bureau (CFPB) released a new issue spotlight examining how the financial products used to deliver public benefits, like Social Security and unemployment compensation, affect individuals’ ability to......
Conduent Presents Solutions to Drive Banking Efficiencies and Improve Customer Experience at MBA Expo
Banking News

Conduent Presents Solutions to Drive Banking Efficiencies and Improve Customer Experience at MBA Expo

Fintech News Desk
by Fintech News Desk0
With 20 years of expertise in the financial industry, Conduent’s customer contact services and mortgage processing solutions bring the human touch and technology together Conduent Incorporated, a global technology-led business process solutions company, will be onsite at the Mortgage Banking Association (MBA) Servicing Solutions Conference & Expo 2023 from February 21 to......
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