Tag : customer service

Payroc Welcomes Angela Antrim as Senior Vice President of Human Resources
Business Digital Payments News

In Alliance With Payroc, Park Place Payments Enhances Its Capabilities

Chandni Maske
by Chandni Maske0
Women-founded and -run payment processor Park Place Payments amplifies its technological capabilities, announcing today an alliance as an independent sales organization with Payroc, the eighth largest non-bank merchants services processor in the United States Women-founded and -run payment processor Park Place Payments amplifies its technological capabilities, announcing an alliance as......
CashRepublic, A Community-Focused Financial Technologies Company, Opens Doorway to Economic Freedom for Central Floridians
Fintech News

CashRepublic, A Community-Focused Financial Technologies Company, Opens Doorway to Economic Freedom for Central Floridians

Fintech News Desk
by Fintech News Desk0
CashRepublic Holdings, Inc., a community-focused financial technologies company announces the opening of its inaugural finance center in Orlando, Fla., located at 11681 S. Orange Blossom Trail. CashRepublic brings a modern, technology-forward and experience to its customers while offering local and convenient access to a broad array of financial services. CashRepublic understands......
Zoro.com Celebrates 10 Years of eCommerce Success
E-commerce News

Zoro.com Celebrates 10 Years of eCommerce Success

Fintech News Desk
by Fintech News Desk0
From startup to a multimillion-dollar company, Zoro.com stands out with a vast variety of tools and supplies from trusted brands–and amazing customer service Zoro.com, an eCommerce company that sells millions of supplies, equipment and tools to small businesses nationwide, announced the celebration of its 10th anniversary. To recognize the milestone, Zoro.com will......
Zappix Launches Agent Assist Solution to Accelerate Contact Center Interactions
Digital Payments News

Zappix Launches Agent Assist Solution to Accelerate Contact Center Interactions

Fintech News Desk
by Fintech News Desk0
Zappix, the leading AI-Powered Mobile On-Demand Customer Service and Visual IVR solutions provider, announced it has launched an Agent Assist solution Zappix, the leading AI-Powered Mobile On-Demand Customer Service and Visual IVR solutions provider, announced it has launched an Agent Assist solution aimed at reducing Average Handle Time and improving......
How to Build Modern Customer Service That Matches the Growing Expectations of Banking Customers? 
Banking Fintech Guest Posts

How to Build Modern Customer Service That Matches the Growing Expectations of Banking Customers? 

Aakash Shah
by Aakash Shah0
Satisfying Banking Customers’ Expectations for Modern Customer Service While it is true that customers have ever-growing expectations about the way they like to bank, we should note that the basics of what’s important to customers have not changed in decades. Customers will never ask for a service to be more......
Buckle Adds 2 Top Insurance and Banking Industry Executives
Banking Digital Fintech News

Buckle Adds 2 Top Insurance and Banking Industry Executives

Fintech News Desk
by Fintech News Desk0
Adam Landau brings 20+ years of financial services and insurance experience; Paul Lautenshlager comes from 23 years at USAA to support gig economy drivers Buckle, a tech-enabled financial services company, has announced Adam Landau as its new Chief Information Officer. Adam comes from PURE Insurance where he spent four years in senior......
Virginia National Bankshares Corporation Completes Merger with Fauquier Bankshares
Finance Fintech News

Virginia National Bankshares Corporation Completes Merger with Fauquier Bankshares

Fintech News Desk
by Fintech News Desk0
Virginia National Bankshares Corporation, parent company of Virginia National Bank, announced today the completion of its merger of equals transaction with Fauquier Bankshares, Inc. (“Fauquier”), parent company of The Fauquier Bank. Following the completion of the merger and based on financial information as of December 31, 2020, Virginia National has......
Envision Bank Enters Agreement to Outsource Mortgage Servicing to Dovenmuehle
Finance Fintech Mobile Banking News

Envision Bank Enters Agreement to Outsource Mortgage Servicing to Dovenmuehle

Fintech News Desk
by Fintech News Desk0
Partnership Pledges Omni-Channel Convenience and Stellar Customer Care Envision Bank announced that it has signed a contract with Dovenmuehle Mortgage, Inc. (“Dovenmuehle”), one of the largest private label mortgage subservicing companies in the U.S., to support and manage its mortgage subservicing business, including customer service, payment processing, escrow administration, payoffs......
NB Private Capital Announces Name Change to Versity Investments
Business Investment Services News

NB Private Capital Announces Name Change to Versity Investments

Fintech News Desk
by Fintech News Desk0
NB Private Capital, a real estate investment firm specializing in student housing and multi-family projects, announced that it has changed its name to Versity Investments. The change was prompted by a desire to rebrand and reflect the expanding business model of the company as it grows in size, scope and......
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