Search Results for: "customer experience"

Eltropy Launches New Video Banking Deployment Models for an Immersive In-brand Customer Experience
Artificial Intelligence Banking Featured News Technology

Eltropy Launches New Video Banking Deployment Models for an Immersive In-brand Customer Experience

Sudipto Ghosh
by Sudipto Ghosh0
Eltropy now offers a range of new Video Banking use cases including fraud prevention – and new deployment models including In-branch Video, Remote Video, mobile app integration and more Eltropy, a leading digital conversations platform for community financial institutions, announced it has added new use cases . These include fraud......
Aevi Selects OvationCXM to Transform Digital Payment Customer Experience
Digital Payments News

Aevi Selects OvationCXM to Transform Digital Payment Customer Experience

GlobeNewswire
by GlobeNewswire0
Bolstering its presence in North America, Aevi’s partnership with OvationCXM will expand omnichannel digital in-person payments functionality and CX OvationCXM, a global leader in customer experience management (CXM), announces that Aevi is expanding into North America and has selected OvationCXM as its CXM provider to elevate the digital payments customer experience.......
Importance Of Customer Experience Management In Fintech Industry
Featured Fintech Fintech Primers

Importance Of Customer Experience Management In Fintech Industry

Pooja Choudhary
by Pooja Choudhary0
Customer Experience In Fintech: What Does It Entail? Customer evaluates a fintech proposal based on the benefits they perceive. The consumer experience is impacted by many perks. In this article, we intend to examine the few variables that influence the fintech consumer experience in the context of speed, assurance, ease......
How Small Businesses are Leveraging Payments to Improve Customer Experience
Commerce Economy Guest Posts

How Small Businesses are Leveraging Payments to Improve Customer Experience

Afshin Yazdian
by Afshin Yazdian0
If you’ve visited a retail establishment lately, you may have noticed that crowds are back in-store. With pre-pandemic levels of foot traffic returning to brick-and-mortar businesses again, merchants are evaluating the best ways to reach customers and meet new demands from the market. Many of these merchants are looking at......
Achieving a Frictionless Customer Experience in Fintech
Economy Guest Posts Insights

Achieving a Frictionless Customer Experience in Fintech

Lelen Udayan
by Lelen Udayan0
Modern customers expect fintechs to focus as much on the experience they provide as the products and services being offered By definition, a truly frictionless customer experience (CX) is unobtainable even though it is the end state every fintech company strives for. Along the way, the focus falls on providing......
Conduent Presents Solutions to Drive Banking Efficiencies and Improve Customer Experience at MBA Expo
Banking News

Conduent Presents Solutions to Drive Banking Efficiencies and Improve Customer Experience at MBA Expo

Fintech News Desk
by Fintech News Desk0
With 20 years of expertise in the financial industry, Conduent’s customer contact services and mortgage processing solutions bring the human touch and technology together Conduent Incorporated, a global technology-led business process solutions company, will be onsite at the Mortgage Banking Association (MBA) Servicing Solutions Conference & Expo 2023 from February 21 to......
Bank of Abyssinia Selects Newgen for Delivering Superior Customer Experience
Banking Finance News

Bank of Abyssinia Selects Newgen for Delivering Superior Customer Experience

Fintech News Desk
by Fintech News Desk0
The Ethiopia-based bank aims to transform its retail and SME loan processes Newgen Software, a global provider of low code-based digital transformation platform, NewgenONE, announced that Bank of Abyssinia, one of the fastest growing banks in Ethiopia has onboarded Newgen for end-to-end automation of retail and small and micro enterprise (SME) loan types.......
VizyPay Amplifies Customer Experience and Ease of Use with Overhaul to VizyPOS
Digital Payments News

VizyPay Amplifies Customer Experience and Ease of Use with Overhaul to VizyPOS

Fintech News Desk
by Fintech News Desk0
In its mission to provide excellence to small businesses across rural America, the fintech company revamped its proprietary payment processing app to include a help center, an updated Inventory and cosmetic updates VizyPay, an industry-disrupting payment processing fintech company with a mission to empower small town businesses with simple, reliable......
Boston Mutual Life Partners with Majesco to Enhance Customer Experience
InsurTech News

Boston Mutual Life Partners with Majesco to Enhance Customer Experience

Fintech News Desk
by Fintech News Desk0
National life insurance carrier to work with Majesco to support customer journey platform evolution Majesco, a global leader of cloud insurance platform software for insurance business transformation, announced Boston Mutual Life, a national provider of insurance solutions for individuals and at the workplace, has selected Majesco to modernize its core......
Quala Selects PhaseZero to Modernize its Digital Customer Experience
Commerce E-commerce News

Quala Selects PhaseZero to Modernize its Digital Customer Experience

Fintech News Desk
by Fintech News Desk0
Using CxCommerce, Quala, the Tank Pros, will deliver a superior, best-in-class digital e-Commerce experience to its customers PhaseZero, a B2B and B2C digital commerce software provider for manufacturers and distributors, is proud to announce that Quala, the nationwide leader in tank trailer service and cleaning, has selected CxCommerce™ to power......
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