Search Results for: Contact Center

Onyx CenterSource Announces Launch of Enhanced RecoverPro Reporting Portal
Fintech News

Onyx CenterSource Launches Contactless Virtual Card Solutions

Fintech News Desk
Onyx CenterSource, a leading global provider of B2B payments and business intelligence to the hospitality industry, today announced the launch of virtual credit card payment solutions to its hospitality and travel clients worldwide. Virtual credit card payments allow sensitive data to remain anonymous and secure when payments are made. In......
Digital Payments Finance Fintech Guest Posts Security

Future-proofing payments in the contactless era with SoftPoS

Brad Hyett
By Brad Hyett, CEO at phos Recent findings by UK Finance reveal the true extent to which payment technology has evolved in recent years, with a recent survey showing that an overwhelming 93% of card transactions in the UK are now contactless. This paints a clear picture; that a robust......
InfinitePay Now Offers Tap to Pay on iPhone for Brazilian Customers to Accept Contactless Payments
Digital Wallet News

InfinitePay Now Offers Tap to Pay on iPhone for Brazilian Customers to Accept Contactless Payments

PR Newswire
An easy, secure, and private way to accept contactless payments with only an iPhone, no additional hardware needed InfinitePay, a payment platform owned by the Brazilian fintech CloudWalk, has enabled its Brazilian customers to seamlessly and securely accept in-person contactless payments with Tap to Pay on iPhone. Tap to Pay on......
SBI Life Insurance Launches 24x7 Contact Centre to Offer Before and After Sales Services to Consumers
InsurTech News

SBI Life Insurance Launches 24×7 Contact Centre to Offer Before and After Sales Services to Consumers

PR Newswire
SBI Life Insurance, one of the most trusted private life insurance companies in the country, launched its dedicated 24X7 inbound contact centre to address before and after purchase queries related to comprehensive insurance solutions provided by the company. The toll-free number is 18002679090. SBI Life, thus, becomes the first private life......
CSI Opens Outsourced Call Center for End Users, Expanding Customer Service Capabilities for Banks
Fintech News

CSI Opens Outsourced Call Center for End Users, Expanding Customer Service Capabilities for Banks

Business Wire
CSI Call Center delivers streamlined customer service to save banks time and resources while assisting account holders’ complex and immediate inquiries CSI, a leading provider of end-to-end fintech and regtech solutions, announced the launch of its new Call Center, an outsourced customer service capability available to NuPoint core banking customers.......
DALBAR Crowns Investment Companies with Superior Service Centers
Investment Services News

DALBAR Crowns Investment Companies with Superior Service Centers

Fintech News Desk
The year 2022 was a challenging one for mutual funds that put extraordinary stress on the industry. Six firms tracked by DALBAR stood out in this tumultuous year, rising to support investors when the need was greatest. Their contact centers were available and responsive to shareholders. These winners were: DWS......
BoB Financial and Snapdeal Launch Co-Branded JCB RuPay Contactless Credit Card
Digital Payments News

BOB Financial Launches Co-Branded RuPay Contactless Credit Card with the Indian Army

Fintech News Desk
 The specially curated co-branded credit card with the Indian Army – Yoddha has been launched as a contactless offering on the RuPay network. The Yoddha credit card will be offered Life Time Free (LTF) to the Indian Army personnel BOB Financial Solutions Limited (BFSL), a wholly owned subsidiary of Bank......
Mojaloop Foundation Launches the Mojaloop CBDC Center of Excellence in Singapore
Banking News

Mojaloop Foundation Launches the Mojaloop CBDC Center of Excellence in Singapore

Fintech News Desk
Initiative Brings Together the Fintech Ecosystem to Explore How Central Bank Digital Currency Technologies and Mojaloop Open Source Software Can Drive Inclusion at Scale The Mojaloop Foundation announced the launch of its Mojaloop Central Bank Digital Currency (CBDC) Center of Excellence (COE) in Singapore to advance financial inclusion in emerging markets. In addition,......
Generation Z are More Conservative Investors Than You May Think Data from Financial Platforms Moomoo and Futubull Shows
Finance News

Truist debuts new Client-Centered Innovation and Technology Center in Charlotte

Fintech News Desk
Will house new emerging technologies program with founding partners AWS, Verizon and Unqork Truist Financial Corporation announced the grand opening of its Innovation and Technology Center, a space designed to reimagine the client experience for the more than 6 million interactions that take place daily at Truist. The 100,000-square-foot, state-of-the-art......
Investments in Global Contactless Services Spike to Improve Customer Satisfaction
Investments News

Investments in Global Contactless Services Spike to Improve Customer Satisfaction

Fintech News Desk
Adopting a revenue-sharing model will help penetrate the touchless solutions market, says Frost & Sullivan To ease people’s fears regarding personal hygiene and safety and return to pre-pandemic stability, businesses across all industries are incorporating contactless/no-touch solutions in existing operating models. Adopting these practices will lower personal proximity, minimizing the......
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