Search Results for: Customer Experience

Know Your Customer’s Company Registry Solution Now Available Through HKMA's Commercial Data Interchange
Banking News

Know Your Customer’s Company Registry Solution Now Available Through HKMA’s Commercial Data Interchange

Fintech News Desk
by Fintech News Desk0
Know Your Customer, a leading RegTech provider specializing in Business KYC verification, is delighted to announce the addition of its solution to the Hong Kong Monetary Authority’s (HKMA) Commercial Data Interchange (CDI). This collaboration is the latest milestone in the HKMA’s strategy to foster more efficient financial intermediation in the banking system and promote financial inclusion in the region.......
Lincoln Financial launches LincSmart, a simplified benefits administration experience
InsurTech News

Lincoln Financial Launches LincSmart, A Simplified Benefits Administration Experience

Business Wire
by Business Wire0
Offering access to technology solutions and expert consultation, LincSmart helps deliver an improved benefits experience for employees and less administrative burden for employers. As part of its commitment to enhancing the customer experience, Lincoln Financial Group announced the launch of its new insurance technology (InsurTech) experience, LincSmart. Through the use......
Lake Ridge Bank Modernizes Customer Engagement with the 8x8 XCaaS Cloud Contact Center and UC Platform
Banking Cloud News

Lake Ridge Bank Modernizes Customer Engagement with the 8×8 XCaaS Cloud Contact Center and UC Platform

Business Wire
by Business Wire0
Trusted Financial Services Firm Deploys 8×8 to Deliver Superior Customer Service Through Company-wide Efficiency and Enhanced Collaboration 8×8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced that Lake Ridge Bank has deployed the 8×8 XCaaS (eXperience Communications as a Service™) integrated cloud contact center and unified communications platform,......
BlueSnap Partners with BigTime Software to Deliver Enhanced Online Payment Experiences
Digital Payments News

BlueSnap Partners with BigTime Software to Deliver Enhanced Online Payment Experiences

Business Wire
by Business Wire0
BlueSnap helps BigTime customers accelerate cash flow and transition from paper checks to online payment technologies in the Canadian market BlueSnap, a global payment orchestration platform of choice for leading B2B and B2C businesses, has partnered with BigTime Software, the leading operating platform for professional services organizations, to bring online payment......
Circle and Grab Pilot Web3 Experiences in Singapore
Blockchain News

Circle and Grab Pilot Web3 Experiences in Singapore

Business Wire
by Business Wire0
Circle Internet Financial (Circle) announced a partnership with Grab to pilot Web3 customer experiences in Singapore through the integration of Circle’s new Web 3 Services platform in the Grab app. “Circle is focused on partnering with global-scale consumer internet brands to bring everyday utility to users. Piloting our technology with......
Financial Insecurity Begins to Affect Credit Card Customers in Canada, JD Power Finds
Finance Fintech News

Financial Insecurity Begins to Affect Credit Card Customers in Canada, J.D. Power Finds

Business Wire
by Business Wire0
One-Third of Credit Card Customers Carry Revolving Debt With Canada credit cardholders’ average balance now totaling $2,121 and a majority (52%) of them classified as financially unhealthy, financial stress has become a critical component of the credit card customer experience. According to the J.D. Power 2023 Canada Credit Card Satisfaction......
Broadridge Launches New Financial Advisor Productivity Integrations for Salesforce Financial Services Cloud Customers
Lending News

Broadridge Launches New Financial Advisor Productivity Integrations for Salesforce Financial Services Cloud Customers

PR Newswire
by PR Newswire0
Broadridge’s books and records data consolidation, securities lending and financial advisor marketing systems will help Salesforce customers streamline workflows and enhance advisor productivity Broadridge Financial Solutions announces a collaboration with Salesforce to help wealth management firms scale their businesses, accelerate digital transformation, reduce cost, mitigate risk and increase advisor productivity. Through......
Zapp EV partners with Younited to Offer Market-Leading Finance Solutions to European Customers
Finance News

Zapp EV partners with Younited to Offer Market-Leading Finance Solutions to European Customers

GlobeNewswire
by GlobeNewswire0
Zapp EV partners with leading financial services firm Younited SA to offer customers the innovative Younited Pay finance solution ahead of Zapp’s first i300 customer deliveries later this year Younited Pay provides a flexible finance solution to over one million customers across Europe, offering a simple, automated application process and......
Quadient Partners with REPAY to Deliver Exceptional Payment Experiences with Accounts Payable Automation Solution
Digital Digital Payments News Technology

Quadient Partners with REPAY to Deliver Exceptional Payment Experiences with Accounts Payable Automation Solution

GlobeNewswire
by GlobeNewswire0
Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announces a technology partnership with Atlanta-based Repay Holdings Corporation, a leading provider of vertically-integrated payment solutions, to enhance the payment experience within Quadient’s cloud-based accounts payable (AP) automation solution. REPAY serves multiple Business Payments verticals......
Integrity Solutions Identifies Top Banking Issues Based on New Customer Expectations
Banking News

Integrity Solutions Identifies Top Banking Issues Based on New Customer Expectations

GlobeNewswire
by GlobeNewswire0
Drawing on an aggregate of its work with clients across the banking spectrum, Integrity Solutions has identified the top issues banks are facing, as well as key strategies financial institutions need to put in place to remain competitive and build trust in this ever-changing financial landscape. “Incidents involving banks like......
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