Search Results for: credit inquiry

Self-Financial-Raises-_40M-in-Series-D-Led-by-Meritech-Capital
Business Fintech News

Self Financial Raises $40M in Series D Led by Meritech Capital

Fintech News Desk
by Fintech News Desk0
Self Financial (Self.inc), a leading fintech startup enabling consumers to build credit and savings, today announced the close of a $40 million round of Series D financing, led by Meritech Capital with participation from its existing investors, including Altos Ventures, Conductive Ventures and Silverton Partners. The funding brings the company’s......
Galileo’s AI-Driven Intelligent Digital Assistant Cyberbank Konecta Enhances SoFi Member Experience
Artificial Intelligence Finance News

Galileo’s AI-Driven Intelligent Digital Assistant Cyberbank Konecta Enhances SoFi Member Experience

Business Wire
by Business Wire0
SoFi has integrated Cyberbank Konecta into its existing tech stack, increasing member satisfaction and improving inquiry response time by more than 65% Galileo Financial Technologies, LLC, a leading financial technology company, announced that its affiliate’s conversational AI engine, Cyberbank Konecta, which was integrated into the existing tech stack of SoFi......
Glia and Illuma Partnership Brings Seamless Voice Authentication to Customer Interactions
Finance News

Glia and Illuma Partnership Brings Seamless Voice Authentication to Customer Interactions

PR Newswire
by PR Newswire0
Evans Bank and WyHy FCU among first to deploy Illuma Shield™ on Glia Interaction Platform Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, and Illuma Labs announced a strategic partnership to streamline voice authentication for customer service interactions. By integrating......
Banking Featured Fintech Fintech Primers Technology

The Fintech Revolution: Accelerating Bank Performance In The Dynamic Landscape Of 2023

Pooja Choudhary
by Pooja Choudhary0
“Banks can partner with fintech to build an ecosystem where the size of the pie grows for the banks and third parties.” – Mike Henry, Scotiabank Banks need to heavily invest in fintech solutions and implement digital strategies to keep up with the ever-changing competitive landscape. This blog has highlighted that......
Why Wooing Gen Z Helps Banks and Fintechs Win
Banking Commerce Guest Posts Insights

Why Wooing Gen Z Helps Banks and Fintechs Win

Sagar Rajgopal
by Sagar Rajgopal0
CX trends in banking have changed considerably over the last few years, accelerated by the pandemic. Customer service has become an increasingly important part of this market shift, so much so that financial institutions and digital banking challengers need to think strategically about their customer service function in order to......
New CFPB Issue Spotlight Examines High Fees that Chip Away at Public Benefits
Credit Bureaus Finance News

New CFPB Issue Spotlight Examines High Fees that Chip Away at Public Benefits

Fintech News Desk
by Fintech News Desk0
Recipients of public cash assistance programs can be subjected to inadequate customer service and fees that cut into benefits The Consumer Financial Protection Bureau (CFPB) released a new issue spotlight examining how the financial products used to deliver public benefits, like Social Security and unemployment compensation, affect individuals’ ability to......
AmeriVet Securities Continues to Raise Capital, Expand Business
Business Finance News

AmeriVet Securities Continues to Raise Capital, Expand Business

Fintech News Desk
by Fintech News Desk0
AmeriVet Securities, Inc., (AVI), announced that the firm has raised $4 million in additional capital. “Additional capital and consistent growth in deal participation will allow us to continue to increase our performance across all lines of business,” said Mercedes Elias, Co-CEO of AVI and a U.S. Marine Corps veteran. “We look forward......
Voya Celebrates Success of 24/7 Chatbot and Emerging AI Capabilities
Artificial Intelligence News

Voya Celebrates Success of 24/7 Chatbot and Emerging Artificial Intelligence Capabilities

Fintech News Desk
by Fintech News Desk0
One year since launch, Voya PAL expands upon Voya’s customer experience offerings, engaging in more than 120,000 interactions Voya Financial, Inc., announced the one-year milestone of Voya PAL, an intelligent chatbot providing customers with 24/7 service availability for their workplace benefits and savings needs. Voya PAL was introduced as part......
Maintaining Banking Members from Afar with Effective Mobile Banking
Banking Guest Posts

Maintaining Banking Members from Afar with Effective Mobile Banking

Jonathan Bean
by Jonathan Bean0
Each year, incoming college freshmen move across the country (or across the state) to their new homes for the next four years. Their to-do lists will definitely cover the essentials, like furnishing their dorm rooms, enrolling in classes and buying textbooks, but may overlook their banking options. Without a branch......
WaFd Banks on Talkdesk to Transform Customer Experiences
Banking Fintech News

WaFd Banks on Talkdesk to Transform Customer Experiences

Fintech News Desk
by Fintech News Desk0
Delivers secure, friction-free modern banking that ‘wows’ customers with every interaction Talkdesk, Inc., a global contact center leader for customer-obsessed companies, and WaFd Bank, a full-service commercial U.S. bank, are working together to lead faster innovation and better service for banking clients by leveraging the Talkdesk Financial Services Experience Cloud for Banking, a......
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