Search Results for: customer experience.

How Small Businesses are Leveraging Payments to Improve Customer Experience
Commerce Economy Guest Posts

How Small Businesses are Leveraging Payments to Improve Customer Experience

Afshin Yazdian
If you’ve visited a retail establishment lately, you may have noticed that crowds are back in-store. With pre-pandemic levels of foot traffic returning to brick-and-mortar businesses again, merchants are evaluating the best ways to reach customers and meet new demands from the market. Many of these merchants are looking at......
New Partnership Brings Glia's Digital Customer Service Solution to ebankIT's Digital Banking Platform
Banking News

New Partnership Brings Glia’s Digital Customer Service Solution to ebankIT’s Digital Banking Platform

PR Newswire
Streamlines digital-first customer service to drive new efficiencies, increase conversion rates and improve the customer experience Glia, the leading provider of Digital Customer Service (DCS), and ebankIT announced a partnership aimed at humanizing the digital banking service experience for ebankIT clients. ebankIT will now offer Glia’s DCS solution for digital-first customer......
Paymentus to Provide Bill Pay and Money Movement for Citizens Retail Banking Customers
Banking Digital Payments News

Paymentus to Provide Bill Pay and Money Movement for Citizens Retail Banking Customers

Fintech News Desk
Paymentus, the best in class digital bill pay and money movement provider, announced that it has been selected by Citizens Financial Group to provide electronic bill payment and money services for its digital-first retail banking customers nationwide. Citizens will deploy Paymentus Bill Center and Paymentus Loan Payments, both powered by......
Achieving a Frictionless Customer Experience in Fintech
Economy Guest Posts Insights

Achieving a Frictionless Customer Experience in Fintech

Lelen Udayan
Modern customers expect fintechs to focus as much on the experience they provide as the products and services being offered By definition, a truly frictionless customer experience (CX) is unobtainable even though it is the end state every fintech company strives for. Along the way, the focus falls on providing......
Shufti Pro Launches Risk Assessment & eIDV Solutions to Enable More Reliable Customer Verification
Finance Fintech News

Shufti Pro Launches Risk Assessment & eIDV Solutions to Enable More Reliable Customer Verification

Fintech News Desk
Pioneer of first-ever on-premises IDV solutions, Shufti Pro, has announced the launch of its risk assessment and eIDV services to help global businesses fight identity fraud and financial crimes, and meet the ever-evolving KYC/AML regulatory landscape. “We are dedicated to providing solutions that address the changing needs of our global clientele and the wider general market......
Quala Selects PhaseZero to Modernize its Digital Customer Experience
Commerce E-commerce News

Quala Selects PhaseZero to Modernize its Digital Customer Experience

Fintech News Desk
Using CxCommerce, Quala, the Tank Pros, will deliver a superior, best-in-class digital e-Commerce experience to its customers PhaseZero, a B2B and B2C digital commerce software provider for manufacturers and distributors, is proud to announce that Quala, the nationwide leader in tank trailer service and cleaning, has selected CxCommerce™ to power......
Translink Customers Can Now Tap With Interac Debit
Digital Payments News

Translink Customers Can Now Tap With Interac Debit

Fintech News Desk
TransLink is first transit agency in Canada to enable Interac Debit payments systemwide TransLink customers can now pay for transit using Interac Debit on every bus and at every fare gate throughout Metro Vancouver. This makes TransLink the first transit agency in Canada to fully integrate contactless Interac Debit payments systemwide. “Adding Interac Debit......
Improve Customer Experience for Insureds with Tuerri’s New Guidewire Marketplace Accelerator for InsuranceNow
InsurTech News

Improve Customer Experience for Insureds with Tuerri’s New Guidewire Marketplace Accelerator for InsuranceNow

Fintech News Desk
Guidewire and Tuerri announced that Tuerri’s new Ready for Guidewire validated accelerator is now available to InsuranceNow users in the Guidewire Marketplace. “Mobile apps have become an essential part of many consumer experiences, and we are pleased that our customers can now serve their policyholders with a mobile app that is pre-integrated to InsuranceNow.”......
Jitterbit Sees Record Growth in E-Commerce Customers and Partners
E-commerce News

Jitterbit Sees Record Growth in E-Commerce Customers and Partners

Fintech News Desk
E-Commerce Heavyweights Partner with Jitterbit, Bringing Crucial Connections, Speed and Agility to Retailers Worldwide Jitterbit, the API transformation company, has seen significant growth over the last 12 months, hitting record highs in its e-commerce integrations and Electronic Data Interchange (EDI) business and growing e-commerce related deal flow and ARR by......
Lincoln Financial Group Announces Launch of Financial Wellness Marketplace for Employer Customers
Finance News

Lincoln Financial Group Announces Launch of Financial Wellness Marketplace for Employer Customers

Fintech News Desk
Available through Lincoln’s proprietary WellnessPATH solution, the marketplace will connect employees with financial wellness resources, starting with student debt solutions in 2023 Lincoln Financial Group’s Workplace Solutions business announced an expansion of its financial wellness program with the launch of a new marketplace that connects individuals with partner companies that offer......
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