Search Results for: financial service

Talkdesk survey finds half of consumers are optimistic about artificial intelligence in financial services, but age matters
Artificial Intelligence Finance Fintech News

Talkdesk survey finds half of consumers are optimistic about artificial intelligence in financial services, but age matters

Business Wire
by Business Wire0
Findings reveal a generational divide, with millennials leading the charge in interactions with artificial intelligence chatbots; older generations prefer a human touch  Generations differ in artificial intelligence (AI) chatbot usage and comfort levels. While more than half (61%) of respondents interact with a financial services chatbot monthly, this number varies......
BILL Hires Payments Industry Leader Mary Kay Bowman as EVP, GM of Payments and Financial Services
Digital Payments Finance Fintech News

BILL Hires Payments Industry Leader Mary Kay Bowman as EVP, GM of Payments and Financial Services

Business Wire
by Business Wire0
Adds proven business builder with demonstrated payments innovation experience to accelerate category leadership BILL, a leading financial operations platform for small and midsize businesses (SMBs), announced Mary Kay Bowman has joined as EVP, GM of Payments and Financial Services. As a member of the executive leadership team, Bowman will oversee......
Spring Labs Unveils Zanko ComplianceAssist, Helping Financial Service Firms Ease Compliance
Finance Fintech News

Spring Labs Unveils Zanko ComplianceAssist, Helping Financial Service Firms Ease Compliance

PR Newswire
by PR Newswire0
New Module Leverages Company’s Leading Conversational AI Capabilities to Expedite Complaint Resolution Complaint management is a crucial aspect of customer service and risk management in the financial services sector. These firms—including traditional banks, fintechs and insurance companies—must adhere to various regulations and standards that require them to handle complaints in......
Glia Launches ChannelLess AI-powered Interactions for Financial Services
Artificial Intelligence Finance Fintech News

Glia Launches ChannelLess AI-powered Interactions for Financial Services

PR Newswire
by PR Newswire0
Glia Cortex extends powerful insights, automated workflows, and personalized self-service across digital and call center customer interactions Glia, the leader in Unified Interaction Management technology for financial institutions, has extended the powerful capabilities of its Responsible AI solution, Glia Cortex, into Glia Call Center. Expanding Glia Cortex across digital and voice customer......
PwC UK and Catylex Announce Strategic Collaboration to Enhance Contract Management for Global Financial Services Firms
Investment Services News Trading

PwC UK and Catylex Announce Strategic Collaboration to Enhance Contract Management for Global Financial Services Firms

EIN Presswire
by EIN Presswire0
Catylex and PwC UK Leverage AI Technology to Extract Data from Complex Financial Documents PwC UK, a leader in professional services, and Catylex, an innovative provider of contract intelligence solutions, are pleased to announce a strategic collaboration aimed at transforming contract management capabilities for asset managers and other financial institutions. The......
Artificial Intelligence Banking Featured Finance Fintech Robotic Process Automation Security

The Impact of Automation and Data Intelligence on Customer Experience in Financial Services

Prajakta Ayade
by Prajakta Ayade0
Automation and data intelligence are driving significant transformations across finance, particularly in customer experience. These technologies are reshaping how financial institutions interact with customers, offering personalized, efficient, and seamless services. Enhancing Efficiency and Accuracy One of the primary benefits of automation in financial services is the enhancement of efficiency and......
Banking Digital Payments Featured Finance Fintech Security

Cybersecurity in FinTech: Protecting The Future of Digital Financial Services

Prajakta Ayade
by Prajakta Ayade0
Cybersecurity has emerged as a critical concern today. Ensuring the security of digital financial services is paramount to maintaining customer trust and safeguarding sensitive data. Recently authID and FinClusive joined forces to integrate next-gen biometric and financial crimes compliance solutions, significantly boosting identity management’s security. This partnership enhances identity verification,......
Financial Services Leaders Grapple with Accuracy and Security Concerns in Generative AI Adoption
Fintech News Security

Financial Services Leaders Grapple with Accuracy and Security Concerns in Generative AI Adoption

GlobeNewswire
by GlobeNewswire0
Despite significant concerns with the accuracy and security of AI, 70% of financial services leaders plan to increase their AI spend in 2024 Lucidworks, a leader in search and total AI solutions, released new financial services findings from its second annual Generative AI Global Benchmark Study. The study gathered input from over......
Taleo Consulting and CrateDB Announce Strategic Partnership to Transform Data Management and Analytics in Financial Services markets
Fintech News

Taleo Consulting and CrateDB Announce Strategic Partnership to Transform Data Management and Analytics in Financial Services markets

PR Newswire
by PR Newswire0
CrateDB, the Enterprise database for real-time analytics and hybrid search, announced a strategic partnership with Taleo Consulting, a leading consulting firm specializing in financial services and insurance solutions. Together, they will deliver innovative data management and analytics tailored solutions to companies in the Banking, Insurance, and Asset Management sectors. Read......
Escala 24x7 and DANAconnect Join Forces to Accelerate the Adoption of GenAI on AWS in the Financial Services Industry
Fintech News

Escala 24×7 and DANAconnect Join Forces to Accelerate the Adoption of GenAI on AWS in the Financial Services Industry

Cision PRWeb
by Cision PRWeb0
Escala 24×7 has made a significant investment in DANAconnect. Together, they unite forces to drive GenAI adoption on AWS, revolutionizing the financial services industry with AI-powered solutions that enhance efficiency and customer experience. One of the greatest challenges for financial institutions and insurers is adopting Artificial Intelligence (AI) and intelligent......
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