Search Results for: omnichannel banking

MoneyLion Announces Evolution of its Embedded Finance Technology with Rebranding
Finance News

MoneyLion Announces Evolution of its Embedded Finance Technology with Rebranding

Business Wire
by Business Wire0
Award-winning technology provider, “Even Financial”, has a new name, “Engine by MoneyLion”, delivering the ultimate platform for embedded finance products, marketplaces, media and data MoneyLion Inc., a leader in financial technology powering the next generation of personalized products and content, announced the rebrand of “Even Financial”, the award-winning embedded finance......
KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores
Finance Fintech Startups News

KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores

GlobeNewswire
by GlobeNewswire0
Indonesian fintech startup increases its customer satisfaction score by 60% using Freshdesk for better query handling and response time improvements Freshworks Inc. announced that Indonesian financial technology startup, KoinWorks, has increased customer satisfaction after implementing Freshdesk to unify its customer support across different channels. KoinWorks, which started as a peer-to-peer financial lending......
10 Leading Cloud Based Client Service Solutions For 2023
Cloud Featured Fintech Primers

10 Leading Cloud Based Client Service Solutions For 2023

Pooja Choudhary
by Pooja Choudhary0
A cloud contact center is a correspondence center that uses call center technology hosted in the cloud. It handles a wide range of inbound and outbound client calls and interchanges, including voice, email, SMS, online entertainment, and the web. How Does A Cloud-Based Contact Centre Operate? A cloud contact center......
Artificial Intelligence Banking Finance Markets News

To Enable Banks To Create And Manage Technological Solutions That Are Ready For The Future And Support Their Market Leadership, Intellect Introduces Emach.ai, The Largest Open Finance Platform In The World.

Fintech Staff Writer
by Fintech Staff Writer0
A breakthrough cloud-native, future-ready open banking platform with embedded artificial intelligence called eMACH.ai was introduced by Intellect Design Arena, a multi-product FinTech firm, and is powered by AWS. Financial institutions can construct the banks and FIs of the future thanks to eMACH.ai’s 285 pre-built microservices, 1,214 APIs, and 200 events.......
In 2023, Step Into the Future of Customer Engagement
Banking Big Data Guest Posts

In 2023, Step Into the Future of Customer Engagement

Sanat Rao
by Sanat Rao0
Many customers will stick to the changes in banking behavior induced by the pandemic, while some may revert to earlier preferences, such as in-person banking. But what is certain is that banks will need to deepen customer engagement to deliver greater value to customers, and also to ward off next-gen......
Daily Fintech Series Roundup: Top Fintech News, Analytics and Insights 1st March 2023
Fintech News

Daily Fintech Series Roundup: Top Fintech News, Analytics and Insights

Fintech Staff Writer
by Fintech Staff Writer0
FTS Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in Fintech insights, Trending fintech news, Crypto, Fintech SaaS, Fintech Cloud, Analytics and AI ML. We will cover the role of FTS Daily Roundup and its application in various industries and......
Carat from Fiserv Introduces Fraud Mitigation Solution to Simplify How Large Businesses Manage Risk
Digital Payments Finance News

Carat from Fiserv Introduces Fraud Mitigation Solution to Simplify How Large Businesses Manage Risk

Business Wire
by Business Wire0
Modular solution provides access to fraud and risk controls, transaction scoring, and chargeback management via a single integration Fiserv, Inc., a leading global provider of payments and financial services technology solutions, introduced a new fraud mitigation solution designed to simplify how large enterprises manage omnichannel risk. Accessible through the Carat......
Saraswat Bank Partners with Tagit to Revamp Its Digital Channels
Banking News

Saraswat Bank Partners with Tagit to Revamp Its Digital Channels

PR Newswire
by PR Newswire0
Saraswat Bank, India’s largest Urban Co-operative Bank has partnered with Tagit, a leading digital banking solutions provider, to implement omnichannel digital banking solutions for its retail and corporate customers. The Bank, spread across six states – Maharashtra, Goa, Gujarat, Delhi, Madhya Pradesh, and Karnataka, has total business over Rs. 71,000 crore as on March 2022 with a Net Profit......
Importance Of Customer Experience Management In Fintech Industry
Featured Fintech Fintech Primers

Importance Of Customer Experience Management In Fintech Industry

Pooja Choudhary
by Pooja Choudhary0
Customer Experience In Fintech: What Does It Entail? Customer evaluates a fintech proposal based on the benefits they perceive. The consumer experience is impacted by many perks. In this article, we intend to examine the few variables that influence the fintech consumer experience in the context of speed, assurance, ease......
GoDaddy and Worldpay from FIS Team Up to Bring Omnicommerce Solutions to Small Businesses
Commerce News

GoDaddy and Worldpay from FIS Team Up to Bring Omnicommerce Solutions to Small Businesses

Business Wire
by Business Wire0
GoDaddy and Worldpay from FIS are launching Commerce 360, an all-in-one omnicommerce solution that makes selling anything, anywhere simple – whether it be online or in-store – for small retail businesses As consumers move more regularly between online and in-the-store, small businesses need the latest tools to provide the same......
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