Tag : customer interactions

Artificial Intelligence Featured Finance Fintech Risk Management

Pre-Built AI Solutions: A Game Changer for Healthcare Payers?

Prajakta Ayade
by Prajakta Ayade0
Healthcare is experiencing a major shift, fueled by the rapid advancements in artificial intelligence (AI). Among the various stakeholders, healthcare payers—such as insurance companies and government programs—stand to benefit immensely from the integration of pre-built AI solutions. These solutions offer a range of capabilities that can streamline operations, enhance decision-making,......
Glia Launches Unified Interactions Report and Index, Unveiling New Industry Benchmarking Tool for Customer Interactions
Finance Fintech News

Glia Launches Unified Interactions Report and Index, Unveiling New Industry Benchmarking Tool for Customer Interactions

PR Newswire
by PR Newswire0
Glia provides a new, unified way for banks and credit unions to define and measure the value created by comprehensive customer interactions Glia, the leader in customer interaction technology, today launched the Glia Interactions Index, a new way for financial services organizations to benchmark against similar institutions to quantify the......
Axon Wireless Partners With LoginID to Offer Mobile Operator Agents and Customers the Ability to Register Their Mobile SIM
News Security

Axon Wireless Partners With LoginID to Offer Mobile Operator Agents and Customers the Ability to Register Their Mobile SIM

Fintech News Desk
by Fintech News Desk0
This will be a first for MEA (Middle East and Africa), and aligns with emerging regulations requiring all mobile SIM related business to be secured with a biometric digital signature Axon Wireless, a global player in banking and mobile SIM customer onboarding, announced that it has signed an agreement with LoginID, to......
NAB Selects Khoros to Accelerate Its Digital Transformation and Realise Its Messaging Vision
Digital Finance News

NAB Selects Khoros to Accelerate Its Digital Transformation and Realise Its Messaging Vision

Fintech News Desk
by Fintech News Desk0
NAB, one of the largest banks in Australia, expands its relationship with Khoros to advance its messaging and AI capabilities, and transform the way it interacts with customers Khoros, an award-winning leader in digital-first contact centre software and services, announced it had been chosen as a technology partner for National......
Weave Surpasses $1 Billion in Payments Processed
Digital Payments News

Weave Surpasses $1 Billion in Payments Processed

Fintech News Desk
by Fintech News Desk0
Text-to-pay, wireless terminals and card on file features make collecting customer payments easier for small businesses Weave, the all-in-one customer communication platform for small business, announced the company has surpassed $1 billion in payments processed through Weave Payments. With recent enhancements to its payments offerings, this milestone is significant as......
Leveraging the Cloud Helps Insurance Service Providers Optimize Business Processes and Improve CX
Business InsurTech News

Leveraging the Cloud Helps Insurance Service Providers Optimize Business Processes and Improve CX

Fintech News Desk
by Fintech News Desk0
Service providers that support a variety of virtualization options can help companies become future-ready, finds Frost & Sullivan The insurance industry fast-tracks technology adoption to improve customer interactions, develop competitive solutions, and optimize business processes. By digitizing solutions and partnering with new value-chain allies, they can connect with customers in......
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