Search Results for: customer engagement

New Research Highlights the Impact of Mobile Investments on Customer Engagement for Finance and Insurance Organizations
Finance Fintech Investments News

New Research Highlights the Impact of Mobile Investments on Customer Engagement for Finance and Insurance Organizations

PR Newswire
by PR Newswire0
Survey from Branch, leader in mobile measurement and linking, shows majority of senior leaders consider a mobile app strategy essential A new research report from Branch, Finance and Insurance Industry Mobile App Trends, highlights the significant impact that mobile app investments have on finance and insurance organizations. The survey shows that 99%......
Miami Fintech Startup Swaystack Launches Personalized Engagement Platform for Banks
Banking Featured Fintech Fintech Startups Mobile Banking Technology

Miami Fintech Startup Swaystack Launches Customer Engagement Platform for Banks

Fintech Staff Writer
by Fintech Staff Writer0
Miami based Swaystack, a new player in the fintech industry, has launched a personalized engagement platform designed specifically for banks and credit unions. This platform aims to empower these institutions to cultivate stronger digital customer relationships and drive growth in their digital channels. The key feature of Swaystack’s offering is......
Lake Ridge Bank Modernizes Customer Engagement with the 8x8 XCaaS Cloud Contact Center and UC Platform
Banking Cloud News

Lake Ridge Bank Modernizes Customer Engagement with the 8×8 XCaaS Cloud Contact Center and UC Platform

Business Wire
by Business Wire0
Trusted Financial Services Firm Deploys 8×8 to Deliver Superior Customer Service Through Company-wide Efficiency and Enhanced Collaboration 8×8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced that Lake Ridge Bank has deployed the 8×8 XCaaS (eXperience Communications as a Service™) integrated cloud contact center and unified communications platform,......
Cetelem uses DRUID’s conversational technology to simplify the process of updating personal data
Artificial Intelligence Fintech News

DRUID and MoData Forge Strategic Partnership to Revolutionize Customer Engagement and Financial Solutions

Fintech News Desk
by Fintech News Desk0
DRUID, an AI-driven conversational leader, has announced its strategic partnership with MoData (Pty) Ltd, an emerging forerunner in AI-powered customer engagement, fintech and data-driven financial applications. This collaboration is poised to blend DRUID’s advanced conversational AI capabilities with MoData’s transformative financial business operational insights, equipping businesses with powerful tools to......
Novobanco Partners With Feedzai to Turbocharge Customer Engagement
News Risk Management

Novobanco Partners With Feedzai to Turbocharge Customer Engagement

Business Wire
by Business Wire0
Partnership reiterates Novobanco’s commitment to delivering a market leading and seamless experience for the consumer Feedzai, the world’s first RiskOps platform for financial risk management, has partnered with Portuguese bank Novo Banco S.A. (Novobanco) to further enhance the bank’s customer experience, improve its digital journey and provide best in class fraud protection.......
In 2023, Step Into the Future of Customer Engagement
Banking Big Data Guest Posts

In 2023, Step Into the Future of Customer Engagement

Sanat Rao
by Sanat Rao0
Many customers will stick to the changes in banking behavior induced by the pandemic, while some may revert to earlier preferences, such as in-person banking. But what is certain is that banks will need to deepen customer engagement to deliver greater value to customers, and also to ward off next-gen......
Banking Fintech News

Engageare 2023: Customer Engagement in Banking, Annual Trends Report

Fintech Staff Writer
by Fintech Staff Writer0
Engageare officially released its annual report “Engage 2023: Customer Engagement in Banking, Annual Trends Report, with research fielded by Infoserv.  In last year’s report, Coronavirus concerns stayed the focal point of the audience. While it is as yet a reality, it is no lengthy the main worry for most banks and......
Engageware Releases 2023 Customer Engagement in Banking Report
Banking News

Engageware Releases 2023 Customer Engagement in Banking Report

Fintech News Desk
by Fintech News Desk0
Amid recession possibility, banking professionals reveal challenges in customer digital adoption; express desire for additional staff, and indicate increased investment in relationship banking Engageware, the industry-leading provider of customer engagement solutions, released its ENGAGE 2023: Customer Engagement in Banking, Annual Trends Report. This year’s report, powered by market research firm, Infosurv,......
JRNI and Mad Mobile Partner to Drive Seamless Customer Engagements
E-commerce News

JRNI and Mad Mobile Partner to Drive Seamless Customer Engagements

Fintech News Desk
by Fintech News Desk0
Partnership combines JRNI’s leading Customer Engagement Platform for scheduling appointments, events, and queuing with Mad Mobile’s leading Retail Associate Platform for managing customer shopping experiences online and in-store JRNI, the leading provider of enterprise customer experience and engagement solutions for managing personalized experiences at scale, announced a strategic partnership with Mad Mobile, the......
Business Cloud News

MessageMedia Announces Integration Into Bigcommerce Platform To Streamline Two-way Customer Engagement For Retailers

Fintech News Desk
by Fintech News Desk0
MessageMedia, a leading global messaging solution for small and medium-sized businesses, announced an Early Access Program (EAP) to its direct integration with BigCommerce (NASDAQ: BIG), a leading Open SaaS ecommerce platform for established and fast-growing B2C and B2B brands. The new MessageMedia SMS Marketing integration provides tens of thousands BigCommerce......
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